Service Advisor Job at Kelly BMW, Columbus, OH

VkxXKzdjTEF0clF1enlPNm1oWmdiTHMySXc9PQ==
  • Kelly BMW
  • Columbus, OH

Job Description

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. $2000 SIGN ON BONUS AFTER 90 DAYS OF EMPLOYMENT. Responsibilities

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently
Qualifications
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen
What We Offer:
  • Medical / Dental / Vision Insurance
  • 401(k)
  • Training
  • PTO & Vacation days with more tenure
  • Paid Holidays
  • Great Culture & Team Environment
  • Long Term Career Opportunities
About the Dealership: A strong community is all about its people, and here at Kelly BMW we staff our building with good, kind people who go above and beyond what is expected of them. We’re one of the region's best dealerships, serving the Columbus community in Ohio since 1977. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!

Job Tags

Full time, Relocation package,

Similar Jobs

Quest Diagnostics

Biomedical Engineer Specialist Job at Quest Diagnostics

 ...Biomedical Engineer Specialist - Indianapolis, IN - Monday to Friday 8:00AM-5:00PM To ensure 24 hr/7 day a week operation of the 3 lines of business of the Kansas BU including employer solutions, insurance and clinical testing. The Kansas BU provides laboratory results... 

Compass Group

EXECUTIVE SOUS CHEF Job at Compass Group

 ...difference. Where a job isnt merely a job but the start of a career where you can flourish. Job Summary Working as the Executive Sous Chef , you will be responsible for assisting in the successful operation of the Culinary Department for a high-volume corporate... 

Elite Corporate Solutions

IT SYSTEM ADMINISTRATOR Job at Elite Corporate Solutions

 ...Elite Corporate Solutions is currently recruiting an experienced IT System Administrator on behalf of a leading U.S.-based manufacturer located in Pompano Beach, FL. This role plays a vital part in maintaining and optimizing IT systems to support day-to-day operations... 

Ethos Veterinary Health

Veterinary Internal Medicine LVT/Experienced Veterinary Assistant, GCVS-NASA Job at Ethos Veterinary Health

 ...care, and have a deep love for delivering top-tier medical treatment? If that sounds like you, Gulf Coast Veterinary Specialists Nasa Parkway (GCVS-NP) wants you on our team! At GCVS-NP , we dont just practice medicine we elevate it. Join a team thats dedicated... 

Adelphi Staffing

Diagnostic Radiologist Job at Adelphi Staffing

Job Quick Facts: Specialty: Radiology Job Type: Locum Tenens Facility Location: Kentucky - Hazard, Whitesburg, Prestonsburg Service Setting: Outpatient/Inpatient Reason For Coverage: Supplemental Coverage Period: Jul 7, 2025 - Ongoing Coverage...