Engagement and Account Manager Job at DHAL INFORMATION SYSTEM, California

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  • DHAL INFORMATION SYSTEM
  • California

Job Description

Job Title: Engagement and Account Manager

Location: Los Angeles, California

Duration: 5 years

Minimum Qualifications:

  • Project Management Professional (PMP) Certification (Mandatory).
  • Bachelor's or Master's degree in Information Technology, Business Administration, or a related field.
  • 10+ years of experience in project management, IT governance, or business continuity.
  • Strong experience in disaster recovery planning, failover/fallback activities for data centers.
  • Familiarity with ITIL, ISO 22301, and NIST frameworks for business continuity.
  • Excellent leadership, communication, and stakeholder management skills.

Job Responsibilities:

  • Lead and manage a team of PMO and DR/BCM consultants.
  • Oversee resource allocation, ensuring optimal staffing for project needs.
  • Mentor and guide team members, providing training and support.
  • Conduct performance evaluations and ensure compliance with quality standards.
  • Develop and enforce best practices for project management and business continuity planning.
  • Collaborate with IT teams to ensure effective disaster recovery strategies.
  • Coordinate project communications and ensure timely dissemination of information to stakeholders.
  • Monitor project progress, risks, and dependencies and ensure on-time delivery.

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