Job Description
Customer Service Representative and Office Assistant Location Sonoma, CA :
Customer Service Representative/Office Assistant Department: Office Location: Sonoma, CA (On-site) Reports To: Operations Manager About Sonoma Garbage Collectors: Sonoma Garbage Collectors (SGC), a third generation expanding leader in waste and recycling services throughout Sonoma County since 1954. At SGC, we pride ourselves on our commitment to excellence in every facet of our operations, from hauling to handling. Serving Sonoma Valley since 1954, we are known for our exceptional customer service, outstanding safety record, and innovative use of technology—including truck-mounted camera systems and high-speed, efficient waste processing solutions. Join us in our mission to redefine industry standards and make a tangible impact on our community and environment. Job Summary: Our Customer Service Representatives interact directly with our customers through multiple forms of communication. With customer priority in mind, the representative will convey proper protocols, conduct billing inquiries, perform clerical tasks, while maintaining office cleanliness and standards. Key Responsibilities: - Answer phones and other customer communications to solve customer problems or answer questions
- Perform clerical tasks which include but are not limited to, filing documents, scanning documents, scheduling maintenance, opening and sorting mail, and office organization
- Maintaining office organization and cleanliness
- Assisting Manager and other employees to complete tasks as they arise
- Complete occasional supply runs
Physical Requirements: - Must be able to sit and stand for extended periods of time
- Must be able to perform tasks such as pulling, pushing, bending, and lifting
- Must have a driver's license
Required Qualifications: - Education: High-school diploma or GED
- Excellent and established customer service skills
Preferred Qualifications: - Previous relevant industry experience
- Established computer skills
Employment Type: Part-Time, non-exempt Work Hours: 15-20 hours (Potential increase as business needs), weekdays only Pay: From $18-$24/hour Equal Opportunity Statement: Sonoma Garbage Collectors is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at Sonoma Garbage Collectors are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Sonoma Garbage Collectors will not tolerate discrimination or harassment based on any of these characteristics. Disclaimer: This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Job Tags
Weekday work,